I purchased the JackBox * software thru steam. I got the code for the game thru my pur...

GetHuman4619719's customer service issue with Steam Software from April 2020

Help with my Steam Software issue
Before contacting them, items GetHuman4619719 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman4619719's own words
I purchased the JackBox * software thru steam. I got the code for the game thru my purchase. I downloaded and installed Steam.*when I follow the How to Redeem your Steam Code pdf. The PDF example doesnt follow your screen. When I look under your Game tab, there is NOT a ACTIVATE A PRODUCT ON STEAM. So I dont know how to activate my account. Please help!

GetHuman4619719 did not yet indicate what Steam Software should do to make this right.

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Steam Software

Customer service issue
Reported by GetHuman4619719
Apr 10th, 2020 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 10712 others
0 customers following this

Timeline

GetHuman4619719 started working on this issue
Apr 10th, 2020 10:28pm
GetHuman4619719 shared this issue with others over email
Apr 10th, 2020 10:28pm
GetHuman4619719 indicated the issue is not fixed yet.
Apr 11th, 2020 4:56am
GetHuman4619719 indicated the issue is not fixed yet.
Apr 11th, 2020 12:54pm
GetHuman4619719 indicated the issue is not fixed yet.
Apr 11th, 2020 12:57pm
GetHuman4619719 indicated the issue is not fixed yet.
Apr 11th, 2020 12:57pm
GetHuman4619719 indicated the issue is not fixed yet.
Apr 11th, 2020 12:57pm
GetHuman4619719 indicated the issue is not fixed yet.
Apr 11th, 2020 12:58pm
GetHuman4619719 indicated the issue is not fixed yet.
Apr 11th, 2020 11:13pm
GetHuman4619719 indicated the issue is not fixed yet.
Apr 13th, 2020 11:45pm

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