Hello, i had a person hijack my steam account, i have info of phone and email that were...

GetHuman-nikolama's Hacked Account issue with Steam Software from March 2020

Help with my Steam Software issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-nikolama's own words
Hello, i had a person hijack my steam account, i have info of phone and email that were previously connected to it:*********************@***.com*i believe i changed it long time ago from: *****@***.com**Family view pin code was: ******I am sending email screenshots i got from steam regarding this issue.**Can you please help me recover my account?*Thanks.**Best regards, Nikola.

GetHuman-nikolama did not yet indicate what Steam Software should do to make this right.

How GetHuman-nikolama fixed the problem
They sent me an e-mail with my new account info through ticket system as i provided the first e-mail and the other info that were connected to the account before it was changed. I am the first owner, so that worked just fine for me.
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Steam Software

Hacked Account issue
Reported by GetHuman-nikolama
Mar 5th, 2020 - 10 months ago
Fixed
GetHuman-nikolama shared how to fix
Seen by 8 customers so far
Similar issue to 10415 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console
Game Version Type
Name of Account Holder

Timeline

GetHuman-nikolama started working on this issue
Mar 5th, 2020 7:04pm
GetHuman-nikolama indicated the issue is not fixed yet.
Mar 5th, 2020 11:17pm
GetHuman-nikolama indicated the issue is not fixed yet.
Mar 6th, 2020 8:31pm
GetHuman-nikolama indicated the issue is not fixed yet.
Mar 6th, 2020 10:05pm
GetHuman-nikolama confirmed the issue is fixed. Hooray!
Mar 8th, 2020 7:51pm