When I tried to log on my account after a short break, I found out it was stolen*hijack...

GetHuman4400190's Hacked Account issue with Steam Software from February 2020

Help with my Steam Software issue
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Before contacting them, items GetHuman4400190 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman4400190's own words
When I tried to log on my account after a short break, I found out it was stolen*hijacked. I didn't give out my password at any time, but someone must have gotten my password and locked me out. I can't find the account when I'm trying to change the password trough your steam support. The account username is Maans*****, I also have two other usernames but they are not the ones I use. Maans***** is my main account and the one I have used money on.*I really really hope you can help me.*Kind regards*Maans

GetHuman4400190 did not yet indicate what Steam Software should do to make this right.

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Steam Software

Hacked Account issue
Reported by GetHuman4400190
Feb 26th, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 10544 others
0 customers following this


GetHuman4400190 started working on this issue
Feb 26th, 2020 7:49pm
GetHuman4400190 confirmed the issue is fixed. Hooray!
Feb 27th, 2020 5:56am
GetHuman4400190 indicated the issue is not fixed yet.
Feb 27th, 2020 5:56am

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