I cannot access my steam account. I have tried everything to log in, including forgotte...
GetHuman-marcsinc's Hacked Account issue with Steam Software from October 2019
Help with my Steam Software issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-marcsinc's own words
I cannot access my steam account. I have tried everything to log in, including forgotten password options, trying to create a new account etc. *My Steam account was apparently hacked a few years back, customer support fixed it but I fear something is wrong again.**I cannot access my games*flight sims.**Please Help!**Regards**Marc Sinclair
GetHuman-marcsinc did not yet indicate what Steam Software should do to make this right.
I have an issue with Steam Software too
How GetHuman-marcsinc fixed the problem
I contacted steam direct by creating a new family account linked to my original email address, then once they sorted the problem ( my original account was hacked by someone abroad) and I ensured all my safety settings where up to date etc, my original account was re-set and is now working fine. I then asked Steam support to delete my newly added family account. All good and steam support where fantastic and lightning-quick in there responses*tech support.
Please help with my Steam Software issue
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