Steam did not help me solve my problem the Geek Squad at Best Buy helped me. This was not a problem that could have been fixed by Steam. The number you provide does not help. Talking to an actual person does. Do not have an integrated Graphics card so computer is not made for gaming.

GetHuman-tinanach's customer service issue with Steam Software from October 2019

Help with my Steam Software issue
The issue in GetHuman-tinanach's own words
My son was trying to play the game ... Purchased Stormworks and it won’t open. Says I have played for * hours but we haven’t played at all. Tried everything from making the game compatible with windows * and *, uninstalled the game and even ran as administrator still won’t open. It will just jam the whole computer when we try to open the game
The number you provided you can’t speak to a person. I had to spend ** minutes at Best Buy to figure out what is wrong. I am not computer savvy so I would have never figured this out .
Probably going to get a refund
Easier access to an actual person
Can’t try anything else other than purchasing a gaming computer
How GetHuman-tinanach fixed the problem
no one to contact at the *** *** **** so don’t bother. Didn’t fix it so I am going to ask for a refund.
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Steam Software customer problems.
How Do I Get a Refund in Steam?What do I do if my Steam account was hacked?What do I do if I have a defective card on Steam?What do I do if I'm missing items on my Steam account?
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Steam Software

Stormworks
Customer service issue
Reported by GetHuman-tinanach
Oct 14th, 2019 - 2 years ago
Not resolved
GetHuman-tinanach shared how to fix
Seen by 18 customers so far
Similar issue to 18728 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console
Game Version Type
Name of Account Holder

Timeline

GetHuman-tinanach started working on this issue
Oct 14th, 2019 11:42pm
GetHuman-tinanach indicated the issue is not fixed yet.
Oct 15th, 2019 1:16pm
GetHuman-tinanach indicated the issue is not fixed yet.
Oct 16th, 2019 1:05am
GetHuman-tinanach indicated the issue is not fixed yet.
Oct 16th, 2019 1:05am
GetHuman-tinanach indicated the issue is not fixed yet.
Oct 16th, 2019 4:47pm
GetHuman-tinanach indicated the issue is not fixed yet.
Oct 16th, 2019 4:47pm
GetHuman-tinanach indicated the issue is not fixed yet.
Oct 16th, 2019 4:47pm
GetHuman-tinanach indicated the issue is not fixed yet.
Oct 16th, 2019 4:48pm
GetHuman-tinanach indicated the issue is not fixed yet.
Oct 16th, 2019 4:52pm
GetHuman-tinanach indicated the issue is not fixed yet.
Oct 16th, 2019 4:52pm
GetHuman-tinanach indicated the issue is not fixed yet.
Oct 16th, 2019 4:52pm
GetHuman-tinanach confirmed the issue is fixed. Hooray!
Oct 16th, 2019 4:52pm
GetHuman-tinanach indicated the issue is not fixed yet.
Nov 6th, 2019 3:07pm
GetHuman-tinanach indicated the issue is not fixed yet.
Nov 6th, 2019 3:07pm
GetHuman-tinanach indicated the issue is not fixed yet.
Nov 6th, 2019 3:07pm