i was sent by a random person to unlock a free csgo crate and i clicked on it and it to...

GetHuman-stevelaz's Hacked Account issue with Steam Software from September 2019

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Before contacting them, items GetHuman-stevelaz may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-stevelaz's own words
i was sent by a random person to unlock a free csgo crate and i clicked on it and it toke me to a steam sign in page it looked pretty normal i put my account details in and then moments later i was kicked out of my steam account and my authenticator app, i would like to get my account back

GetHuman-stevelaz did not yet indicate what Steam Software should do to make this right.

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Steam Software

Hacked Account issue
Reported by GetHuman-stevelaz
Sep 9th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 16460 others
0 customers following this

Timeline

GetHuman-stevelaz started working on this issue
Sep 9th, 2019 8:23am

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