I had a problem with my Oculus Rift S and had to reboot on doing so I was disconnected...

GetHuman-ono's customer service issue with Steam Software from July 2019

Help with my Steam Software issue
The issue in GetHuman-ono's own words
I had a problem with my Oculus Rift S and had to reboot on doing so I was disconnected to Steam. On trying to log in I was having a problem with the password and asked support for help I then remembered my password logged in and was advised to change my password so I did so for some reason it seemed to think I was logging in from a different pc. The library page is showing all the current games I play okay but non of the links will open also all the links on my desktop do not open the games however the Steam link in the show hidden icons on my toolbar is showing only games that I have not played for years also if I open the Steam library page where my nick O*TONO* should be it is showing Unknown. If I click on it, it offers me * log out of account O*tono* so as it stands at the moment I am unable to play any of my games.

GetHuman-ono did not yet indicate what Steam Software should do to make this right.

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Steam Software

Customer service issue
Reported by GetHuman-ono
Jul 27th, 2019 - 2 years ago
Seen by 8 customers so far
Similar issue to 13827 others
0 customers following this
Items needed
Email on Account
Game Name
Game Version Type
Name of Account Holder


GetHuman-ono started working on this issue
Jul 27th, 2019 7:49pm
GetHuman-ono indicated the issue is not fixed yet.
Jul 28th, 2019 7:55am
GetHuman-ono confirmed the issue is fixed. Hooray!
Jul 28th, 2019 1:05pm