i was trading with my freind but somehow the items went to a dummy bot instead of my fr...

GetHuman-yifanlow's customer service issue with Steam Software from May 2019

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The issue in GetHuman-yifanlow's own words
i was trading with my freind but somehow the items went to a dummy bot instead of my freinds inventory everything was good i checked everything but somehow they got into my account and hijacked the trade, even the mobile authenticator conformation is correct but they canceled the trade and somehow sent a trade to a dummy acc without a trace or any notification*the account was https:**steamcommunity.com*profiles*******************the item was a dota * dragonclaw hook *the item has been removed from thier account so there is no trace of that item *fixing this issue would be critical as hijacking another persons steam account is suppose to not happen or even scam trams* hack trades. please can you guys help with this case , as in recovering the item to me https:**steamcommunity.com*id*magicflipper**or just fixing this issue all around *preferably please return the item plz i have lost so much and this is my one wish

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Steam Software

Customer service issue
Reported by GetHuman-yifanlow
May 29th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 10714 others
0 customers following this

Timeline

GetHuman-yifanlow started working on this issue
May 29th, 2019 3:02pm
GetHuman-yifanlow indicated the issue is not fixed yet.
May 29th, 2019 11:32pm