My account has been hacked recently, my phone number, email, and steam Authenticator have all been changed very quickly. PLEASE contact me back as soon as possible.
GetHuman-limbergv's Hacked Account issue with Steam Software from May 2019
Help with my Steam Software issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-limbergv's own words
I went on a site called Tradeit.gg and I believe it was this site that stole my account. ... I went on a site called Tradeit.gg which i logged in to through steam, this must have been how my account was stolen. I later tried recovering it as the username was not changed but the password, email, and phone number have all been changed. I believe I locked my account so the hacker should not be able to do too much damage.
I just need the email to be changed to my original email *****@***.com. I also have the original phone number being ***-***-****, if this will help bring back my account please use it.
I've been using this account for years its very sentimental to me and I care about it a lot.
I have tried contacting steam support but to no avail as I could not get a hold of a steam support representative.
I have an issue with Steam Software too
How GetHuman-limbergv fixed the problem
I sent a steam customer support request and gave them my email and phone number before it was hacked. They got back to be the same day, and very quickly they solved the problem.
Please help with my Steam Software issue
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GetHuman-limbergv indicated the issue is not fixed yet.
May 20th, 2019 4:41pm
GetHuman-limbergv indicated the issue is not fixed yet.
May 20th, 2019 8:28pm
GetHuman-limbergv indicated the issue is not fixed yet.
May 20th, 2019 10:58pm
GetHuman-limbergv confirmed the issue is fixed. Hooray!
May 21st, 2019 11:59pm
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