Before contacting them, items GetHuman-tonystru may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-tonystru's own words
your support has not helped me at all i would like access with my new account to the main missing games i own they are gmod,csgo,monster prom,half life *,and rwby grim eclipse,hero siege golf it and uno I would also like to state that your support is not clear on how to fix the issue and your security needs to be secured better the person who has hacked me has my money and all my games or if you would not like to make this a legal issue i suggest giving me a full refund for all of my games
GetHuman-tonystru did not yet indicate what Steam Software should do to make this right.
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