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Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman-wisemonk's own words
Every time I send a refund request, It gets *immediately declined because I have over * hours in the game (* hours). I only played maybe an hour and a half of that and the rest was trying to fix out my frames problem. I would fix my frames, then fast travel to my friend, play a little bit to test my frames then I would go back to trying to fix my frames. I would like to be able to refund my game because I only really played about an hour and a half of my * hours steam shows.
GetHuman-wisemonk did not yet indicate what Steam Software should do to make this right.
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