I purchased rainbow * siege the first of this month. I’ve been playing and having fun...

GetHuman-souless's customer service issue with Steam Software from February 2019

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The issue in GetHuman-souless's own words
I purchased rainbow * siege the first of this month. I’ve been playing and having fun. Today I find out the same product or greater is **% less than what I purchase it for. Meaning the product I purchased for $** is now available for $**. I don’t want a refund. I want an upgrade on what I have. The complete edition is on sale right now for $**. That’s what I would like. When I state this in their support I get an automatic response saying I can’t get a refund. That’s not what I’m asking for. I simply want an upgrade on the product I already have based on the price point I should have and would have purchased it for based on this sale.
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Steam Software

Customer service issue
Reported by GetHuman-souless
Feb 7th, 2019 - 3 mons ago
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GetHuman-souless started working on this issue
Feb 7th 12:34am