The issue is that my steam password and email adress was changed without my authorisati...

GetHuman2145036's customer service issue with Steam Software from February 2019

Help with my Steam Software issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman2145036's own words
The issue is that my steam password and email adress was changed without my authorisation and i have no way of recovering it i have had a few of my friends who i know in real life that are on my steam friends list to report it as hacked and a few of them already have and they have been getting fake spam from my profile even thou i am not using it
GetHuman2145036 did not yet indicate what Steam Software should do to make this right.
I have an issue with Steam Software too
How GetHuman2145036 fixed the problem
once my account got hacked i cot my friends on steam who i am also friends with on Facebook and discord to report my profile as stolen it was easy for them to do but it did take i little bit longer for me to get my account back than i would have liked
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Steam Software

Customer service issue
Reported by GetHuman2145036
Feb 6th, 2019 - 4 mons ago
I have an issue with Steam Software too
GetHuman2145036 shared how to fix
Seen by 7 customers so far
Similar issue to 7263 others
0 customers following this
Items needed
Email on Account
Game Name
Game Version Type
Name of Account Holder
GetHuman2145036 started working on this issue
Feb 6th 9:29am
GetHuman2145036 confirmed the issue is fixed. Hooray!
Feb 11th 8:53am