Before contacting them, items GetHuman-fnafplus may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-fnafplus's own words
ok the person named GRZYBEK *** told me he reported my account and told me to give him some codes, i did what he told me and now my account it locked, i cant log in, tried every password there is, didnt work, i dont know what to do, but if u can get me my account back that would be awesome, the username is hellboy***** or fnafplushproductions (SFM CRASHER) , or what ever, the email i used for it is *****@***.com, and the email right now is s****************@y****.c**, thats what i got from it, but if u can please recover it, it will make me so happy!!!
GetHuman-fnafplus did not yet indicate what Steam Software should do to make this right.
I have an issue with Steam Software too
How GetHuman-fnafplus fixed the problem
We are waiting for GetHuman-fnafplus to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Steam Software customer problems.