I was given a gift for my birthday awhile back. X*: GoldBox on Steam. I created an acco...

GetHuman-bwfahlsi's customer service issue with Steam Software from December 2018

9 views | 5558 similar | 0 following
Help with my Steam Software issue
GetHuman-bwfahlsi's next move: try calling Steam Software again.
The best way to get your problem resolved is to tap the button below to start calling Steam Software. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-bwfahlsi's own words
Activate a gift ... I was given a gift for my birthday awhile back. X*: GoldBox on Steam. I created an account. When I tried to activate on my browser I get the following **Oops, sorry!**An error was encountered while processing your request:**There was a problem redeeming the gift. Please try again later, or contact Steam Support for assistance.**I tried steam support but there was no option available to address this specific problem. Fail!! *I called the customer service number and was instructed to leave a message of go online for support. Fail again!! If I purchase a game a game or get a game as a gift I should be able to play it immediately. Its that simple. I want my game and I want it now.
I was given the game as a birthday present. It was bought and paid for but I cant play it. Thanks. Appreciate it greatly.
Give me the game I recieved as a birthday gift and let me play it. Anything else is unexceptable.
Im a new customer. I expect to be able to play the game. Its that simple. Steam Failed. Excellent job
No. I shouldnt have to try anything other than playing the game.
How GetHuman-bwfahlsi fixed the problem

We are waiting for GetHuman-bwfahlsi to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Steam Software customer problems.
How Do I Delete My Steam Software Account?How Do I Recover My Steam Software Account?What Do I Do If My Steam Card Was Lost or Stolen?How Do I Get a Refund in Steam?What do I do if my Steam account was hacked?
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bwfahlsi fixes it.
This email address isn't valid

Steam Software

X*: GoldBox
Customer service issue
Reported by GetHuman-bwfahlsi
Dec 24th, 2018 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 5558 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console
Game Version Type
Name of Account Holder

Timeline

GetHuman-bwfahlsi started working on this issue
Dec 24th, 2018 5:01pm
GetHuman-bwfahlsi indicated the issue is not fixed yet.
Dec 24th, 2018 9:29pm

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians