I was given a gift for my birthday awhile back. X*: GoldBox on Steam. I created an acco...

GetHuman-bwfahlsi's customer service issue with Steam Software from December 2018

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The issue in GetHuman-bwfahlsi's own words
Activate a gift ... I was given a gift for my birthday awhile back. X*: GoldBox on Steam. I created an account. When I tried to activate on my browser I get the following **Oops, sorry!**An error was encountered while processing your request:**There was a problem redeeming the gift. Please try again later, or contact Steam Support for assistance.**I tried steam support but there was no option available to address this specific problem. Fail!! *I called the customer service number and was instructed to leave a message of go online for support. Fail again!! If I purchase a game a game or get a game as a gift I should be able to play it immediately. Its that simple. I want my game and I want it now.
I was given the game as a birthday present. It was bought and paid for but I cant play it. Thanks. Appreciate it greatly.
Give me the game I recieved as a birthday gift and let me play it. Anything else is unexceptable.
Im a new customer. I expect to be able to play the game. Its that simple. Steam Failed. Excellent job
No. I shouldnt have to try anything other than playing the game.
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Steam Software

X*: GoldBox
Customer service issue
Reported by GetHuman-bwfahlsi
Dec 24th, 2018 - 3 years ago
Seen by 9 customers so far
Similar issue to 5558 others
0 customers following this
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GetHuman-bwfahlsi started working on this issue
Dec 24th, 2018 5:01pm
GetHuman-bwfahlsi indicated the issue is not fixed yet.
Dec 24th, 2018 9:29pm

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