A fake valve employee scammed me

GetHuman1721879's customer service issue with Steam Software from December 2018

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Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman1721879's own words
A user by the username of "Pyro * B*QS" was interested in my items and saw a played alot of the class medic, he offered me an unusual and a strange australium weapon for my , "strange blood botkiller flamethrower" , my "killstreak conchious objector", and my "taunt : the party trick" ... a scammer stole my items and i would like to get them back, i have made multiple steam reports to the accounts , i just really need some help.*please
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Steam Software

the trading system for team fortress *
Customer service issue
Reported by GetHuman1721879
Dec 9th, 2018 - 6 mons ago
I have an issue with Steam Software too
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GetHuman1721879 started working on this issue
Dec 9th, 2018 11:18am
GetHuman1721879 indicated the issue is not fixed yet.
Dec 9th, 2018 11:23am