My Daughter has had an account for many years but has not used it for several as she ha...

GetHuman1692276's customer service issue with Steam Software from December 2018

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Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman1692276's own words
My Daughter has had an account for many years but has not used it for several as she has changed email accounts and does not remember the old password. **So email recovery is not an option*Password recovery is not an option**I spent $$ on getting her games and I don't want to see them go to waste. How dose she prove she is the owner, photo ID, passport, police statement. Or are the game gone forever?
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Steam Software

Customer service issue
Reported by GetHuman1692276
Dec 5th, 2018 - 2 mons ago
I have an issue with Steam Software too
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Seen by 3 customers so far
Similar issue to 4778 others
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Timeline
GetHuman1692276 started working on this issue
Dec 5th, 2018 1:29am