I created a steam account for my son in order to play Dota * (login: *****@***.com). Be...

GetHuman1688957's customer service issue with Steam Software from December 2018

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The issue in GetHuman1688957's own words
I created a steam account for my son in order to play Dota * (login: *****@***.com). Being that my son does not have a cell phone, i used my number. **Now when he wants to go for ranked MMR matchmaking, he got a message that says the phone is in use by another profile and there is a cool down period. ****) Can i change this number to his mother's cell phone* and****) can we waive this cooldown? I am a good paying customer in good standing on both accounts. (*****@***.com and *****@***.com)
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Steam Software

Customer service issue
Reported by GetHuman1688957
Dec 4th, 2018 - a mon ago
I have an issue with Steam Software too
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Seen by 4 customers so far
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GetHuman1688957 started working on this issue
Dec 4th, 2018 6:19pm