I bought gta v a few days ago. First, I had to play the story mode twice because it cra...

GetHuman1687389's customer service issue with Steam Software from December 2018

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The issue in GetHuman1687389's own words
I bought gta v a few days ago. First, I had to play the story mode twice because it crashed the first time. Then I tried playing the actual game and it was super slow. My game kept crashing and I had to redo the tutorial a lot. I spent the *-* hours of playtime in the settings. I can’t describe how slow it was. I had to click on the setting over ** times to change it. The game doesn’t work with my computer. I requested a refund three times and it was denied because of the playtime!! I didn’t even get to play the game! How is that fair? I would really like a refund, please help!
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Steam Software

Customer service issue
Reported by GetHuman1687389
Dec 4th, 2018 - 2 mons ago
I have an issue with Steam Software too
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GetHuman1687389 started working on this issue
Dec 4th, 2018 3:20pm