Before contacting them, items GetHuman-seanwaln may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-seanwaln's own words
Somebody changed my account details, those being my Steam Mobile Authenticator was removed, the email address linked to the account, the password, and the phone number. This all happened within a minute, at exactly *:** PM Eastern Time all of these were changed. When I tried to log into it with my previous email *****@***.com It logged me into a completely different account that is most likely a hacked account as well. I really need my account because it is worth over $***.
GetHuman-seanwaln did not yet indicate what Steam Software should do to make this right.
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