So I was on steam the other day when a friend messaged me about accidentally reporting...

GetHuman1684452's customer service issue with Steam Software from December 2018

Help with my Steam Software issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1684452's own words
So I was on steam the other day when a friend messaged me about accidentally reporting me on TF*, and that a steam employee wished to speak with me, he dorected me to their account, and they asked me a few questions, next thing I know, my account information was changed, including email, password, and steamguard, and they messaged me on discord, threatening to delete my account if i didnt give them my credit card information on their Team Fortress * Account. I have screenshots of every message they sent to me, the email they changed to, and the team fortress * trading account info.
GetHuman1684452 did not yet indicate what Steam Software should do to make this right.
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Steam Software

Customer service issue
Reported by GetHuman1684452
Dec 4th, 2018 - a mon ago
I have an issue with Steam Software too
Seen by 5 customers so far
Similar issue to 4741 others
0 customers following this
Items needed
Email on Account
Game Name
Game Version Type
Name of Account Holder
GetHuman1684452 started working on this issue
Dec 4th, 2018 12:46am
GetHuman1684452 indicated the issue is not fixed yet.
Dec 4th, 2018 12:52am