A weird account added me and I thought it was a friend. It sent me a link to click on...

GetHuman1679172's customer service issue with Steam Software from December 2018

2 views
 | 
4715 similar
 | 
0 following
Help with my Steam Software issue
First: share to improve GetHuman1679172's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1679172's next move: call Steam Software.
The best way to get your problem resolved is to tap the button below to start calling Steam Software. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1679172 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1679172's own words
A weird account added me and I thought it was a friend. It sent me a link to click on, which I did. I got a little paranoid after because the link was a virus and tried to reset my password. It was really strange that the password reset page produced an error after submitting the new password change. I eventually received an email stating my password have been changed. (Strangely even with the error) Currently, I am unable to log in as it says I have an invalid login. Tried a few times and now I cannot log in using my current network and am told to wait. I am a bit anxious that I may have lost my account to this suspicious scammer.
GetHuman1679172 did not yet indicate what Steam Software should do to make this right.
I have an issue with Steam Software too
How GetHuman1679172 fixed the problem
We are waiting for GetHuman1679172 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Steam Software email you?
This email address isn't valid
Follow this issue
See how GetHuman1679172 fixes it.
This email address isn't valid

Steam Software

Customer service issue
Reported by GetHuman1679172
Dec 3rd, 2018 - 2 mons ago
I have an issue with Steam Software too
Not resolved
Seen by 2 customers so far
Similar issue to 4715 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1679172 started working on this issue
Dec 3rd, 2018 3:18pm