Have been trying to purchase Nancy Drew Collector's pack since yesterday for my daughte...

GetHuman-gokteam's customer service issue with Steam Software from November 2018

4517 similar
0 following
Help with my Steam Software issue
GetHuman-gokteam's next move: call Steam Software.
The best way to get your problem resolved is to tap the button below to start calling Steam Software. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-gokteam's own words
I was trying to purchase on sale price but when doing final review of purchase, charge was full price. ... Have been trying to purchase Nancy Drew Collector's pack since yesterday for my daughter's account ark**k as a Christmas gift. Price in my cart was $**.** but when purchasing with Paypal, price was trying to charge **.**. Spent several attempts trying to purchase but would give correct price. Please contact me asap. Would still like to purchase at the sale price. Have screen shot of sale price in cart.
I would like the advertised price or a refund of the difference if I purchase at the regular price. Thank you.
My children have been purchasing games for * years from your site.
I have an issue with Steam Software too
How GetHuman-gokteam fixed the problem
We are waiting for GetHuman-gokteam to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-gokteam fixes it.
This email address isn't valid

Steam Software

Customer service issue
Reported by GetHuman-gokteam
Nov 28th, 2018 - 9 mons ago
I have an issue with Steam Software too
Seen by 6 customers so far
Similar issue to 4517 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Game Name
Game Version Type
Name of Account Holder
GetHuman-gokteam started working on this issue
Nov 28th, 2018 3:25am
GetHuman-gokteam indicated the issue is not fixed yet.
Dec 4th, 2018 7:28pm