I had logged into an unknown website named SKINSXWELL.COM, using my steam account, at a...

GetHuman1547346's customer service issue with Steam Software from November 2018

46 views | 4022 similar | 0 following
Help with my Steam Software issue
First: share to improve GetHuman1547346's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1547346's next move: call Steam Software.
The best way to get your problem resolved is to tap the button below to start calling Steam Software. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1547346 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman1547346's own words
I had logged into an unknown website named SKINSXWELL.COM, using my steam account, at around *:** a.m IST. As soon as I logged in, my email ID and mobile number was removed from my steam account and mobile authenticator was turned off. I am afraid my account has been stolen. I have reported this issue to Steam via the applications support procedure. (Haven't received any response for the same) I am aware that it was my mistake that I logged into an unsafe website. But if there's anything that can be done to recover my account, I would like to try it. I had lot of items and experience on that account. It would be very disappointing if I've to start again. Kindly look into the matter at the earliest.*Thanking you in anticipation. **Regards*Shashank

GetHuman1547346 did not yet indicate what Steam Software should do to make this right.

How GetHuman1547346 fixed the problem

We are waiting for GetHuman1547346 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Steam Software customer problems.
How Do I Get a Refund in Steam?What do I do if my Steam account was hacked?What do I do if I have a defective card on Steam?What do I do if I'm missing items on my Steam account?
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1547346 fixes it.
This email address isn't valid

Steam Software

Customer service issue
Reported by GetHuman1547346
Nov 12th, 2018 - 2 years ago
Not resolved
Seen by 46 customers so far
Similar issue to 4022 others
0 customers following this

Timeline

GetHuman1547346 started working on this issue
Nov 12th, 2018 8:43pm

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies