I had logged into an unknown website named SKINSXWELL.COM, using my steam account, at a...

GetHuman1547346's customer service issue with Steam Software from November 2018

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The issue in GetHuman1547346's own words
I had logged into an unknown website named SKINSXWELL.COM, using my steam account, at around *:** a.m IST. As soon as I logged in, my email ID and mobile number was removed from my steam account and mobile authenticator was turned off. I am afraid my account has been stolen. I have reported this issue to Steam via the applications support procedure. (Haven't received any response for the same) I am aware that it was my mistake that I logged into an unsafe website. But if there's anything that can be done to recover my account, I would like to try it. I had lot of items and experience on that account. It would be very disappointing if I've to start again. Kindly look into the matter at the earliest.*Thanking you in anticipation. **Regards*Shashank

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Steam Software

Customer service issue
Reported by GetHuman1547346
Nov 12th, 2018 - 2 years ago
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Seen by 46 customers so far
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GetHuman1547346 started working on this issue
Nov 12th, 2018 8:43pm

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