I'm looking to gift a copy of Age of Empires * Complete Collection on Steam, but it has...

GetHuman-arizonaz's customer service issue with Steam Software from October 2018

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The issue in GetHuman-arizonaz's own words
I'm looking to gift a copy of Age of Empires * Complete Collection on Steam, but it has been known in recent months that sellers and retailers have been running out of keys that haven't been used to sign up for the online part of the game. I've already bought a copy for two friends about a year ago, but when I bought a retail copy for another friend and read the recent reviews for the game, it's sounding like everyone is out of fresh keys (the single-player and all non-online features worked, but the one of the main components of this game is the multiplayer, since you can play it with friends and whatnot. Once a person creates an online account using a game key, no one else can create an account using that key, which stinks for consumers who want to purchase the full, completely function version of the game but can't because retailers and the like are only selling "refurbished games with used keys"), and I don't want to waste my money on a product that doesn't have the full value of what it should. Is there a way for Steam to check if they still have unused keys available for this game?
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Steam Software

Customer service issue
Reported by GetHuman-arizonaz
Oct 19th, 2018 - 3 mons ago
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GetHuman-arizonaz started working on this issue
Oct 19th, 2018 11:31pm