Before contacting them, items GetHuman-lizrajic may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman-lizrajic's own words
My son Zachary Gibbs was just banned for something he didn't do. He asked the guy from vault to identify himself and wouldn't . Was asking Zach to buy a card to verify it was him. This was just before school. Zach asked him to wait until after school and he said no. We spent a lot of money on steam games and are not pleased right now. Zach did not do anything. I don't know why this happened and who was complaining and I hope this person complaining didn't do this in a vindictive malicious and lying way. Please let me know as soon as possible.
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