I received an email from steam of suspicious activity. An on authorized person has cha...

GetHuman1341650's customer service issue with Steam Software from October 2018

Help with my Steam Software issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1341650's own words
I received an email from steam of suspicious activity. An on authorized person has change my password and entered their email address. Therefore I am unable to recover my password or change my password. I need to know that they are not using my credit card. Please call me at ***-***-**** ASAP. My email Is hcollins*@ roadrunner. My Screen name is Bionic-aAd. This is a seldom use account. My computer is not hooked up so I fix this with iPad.
GetHuman1341650 did not yet indicate what Steam Software should do to make this right.
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Steam Software

Customer service issue
Reported by GetHuman1341650
Oct 14th, 2018 - 2 mons ago
I have an issue with Steam Software too
Fixed
Seen by 6 customers so far
Similar issue to 3114 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console
Game Version Type
Name of Account Holder
Timeline
GetHuman1341650 started working on this issue
Oct 14th 4:08am
GetHuman1341650 indicated the issue is not fixed yet.
Oct 15th 3:30pm
GetHuman1341650 indicated the issue is not fixed yet.
Oct 15th 3:34pm
GetHuman1341650 indicated the issue is not fixed yet.
Oct 15th 3:35pm
GetHuman1341650 indicated the issue is not fixed yet.
Oct 15th 3:35pm
GetHuman1341650 indicated the issue is not fixed yet.
Oct 15th 3:36pm