I attempted to buy an item from Company of Heroes * for the price of *.**. The item is...

GetHuman1319047's customer service issue with Steam Software from October 2018

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The issue in GetHuman1319047's own words
I attempted to buy an item from Company of Heroes * for the price of *.**. The item is called Advanced Warfare Tactics. My account had a zero balance and needed to have funds added. I added $*.** from my debit card ending in **** (Visa) but was having issues due to Company of Heroes being buggy. I noticed that Steam reflects that the sale went through leaving $*.** left in account. I want a full refund as Company of Heroes game didn't give me the item called, Advanced Warfare Tactics.
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Steam Software

Customer service issue
Reported by GetHuman1319047
Oct 11th, 2018 - 3 mons ago
I have an issue with Steam Software too
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Seen by 4 customers so far
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GetHuman1319047 started working on this issue
Oct 11th, 2018 2:54pm