My steam account got self-locked, I think someone hacked my account and then they try t...

GetHuman-cancille's customer service issue with Steam Software from August 2018

Help with my Steam Software issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-cancille's own words
My steam account got self-locked, I think someone hacked my account and then they try to get back my account again. But i can't remember my the very first email of my account coz its been a long time. I think its **** when I created this steam account. I hope you guys could help me unlocked this account. I could give you guys other email addresses, credit card, phone number anything. Please help me. Thank you.**my steam account name is scrapy****
GetHuman-cancille did not yet indicate what Steam Software should do to make this right.
I have an issue with Steam Software too
How GetHuman-cancille fixed the problem
We are waiting for GetHuman-cancille to fix the problem and share the solution with the rest of us customers.
Please help with my Steam Software issue
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Steam Software email you?
This email address isn't valid

Steam Software

Customer service issue
Reported by GetHuman-cancille
Aug 25th, 2018 - 3 mons ago
I have an issue with Steam Software too
Fixed
Seen by 6 customers so far
Similar issue to 1852 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console
Game Version Type
Name of Account Holder
Timeline
GetHuman-cancille started working on this issue
Aug 25th 9:27am
GetHuman-cancille indicated the issue is not fixed yet.
Aug 25th 11:36am
GetHuman-cancille indicated the issue is not fixed yet.
Aug 25th 11:36am