I bought final fantasy ** yesterday because I wanted the expansion packs as I already o...

GetHuman-aldaric's customer service issue with Steam Software from June 2018

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The issue in GetHuman-aldaric's own words
I bought final fantasy ** yesterday because I wanted the expansion packs as I already owned the original game. After downloading the game it gives me two serial numbers of which neither of them works on steam or on the final fantasy website both say invalid code. The original game that I already own work but not the expansions. I've tried to get help with this and never got any response on steam and I've tried to get a refund but been denied because I played something I already owned and i didn't even get a working product. so I don't understand how i can't get help or a refund for something that doesn't work and an incomplete product. Please help me
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Steam Software

Customer service issue
Reported by GetHuman-aldaric
Jun 29th, 2018 - a yr ago
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GetHuman-aldaric started working on this issue
Jun 29th, 2018 12:25am