I bought final fantasy ** yesterday because I wanted the expansion packs as I already o...

GetHuman-aldaric's customer service issue with Steam Software from June 2018

2 views
 | 
970 similar
 | 
0 following
Help with my Steam Software issue
First: share to improve GetHuman-aldaric's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-aldaric's next move: call Steam Software.
The best way to get your problem resolved is to tap the button below to start calling Steam Software. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-aldaric may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman-aldaric's own words
I bought final fantasy ** yesterday because I wanted the expansion packs as I already owned the original game. After downloading the game it gives me two serial numbers of which neither of them works on steam or on the final fantasy website both say invalid code. The original game that I already own work but not the expansions. I've tried to get help with this and never got any response on steam and I've tried to get a refund but been denied because I played something I already owned and i didn't even get a working product. so I don't understand how i can't get help or a refund for something that doesn't work and an incomplete product. Please help me
GetHuman-aldaric did not yet indicate what Steam Software should do to make this right.
I have an issue with Steam Software too
How GetHuman-aldaric fixed the problem
We are waiting for GetHuman-aldaric to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Steam Software customer problems.
What do I do if my Steam account was hacked?What do I do if I have a defective card on Steam?What do I do if I'm missing items on my Steam account?
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-aldaric fixes it.
This email address isn't valid

Steam Software

Customer service issue
Reported by GetHuman-aldaric
Jun 29th, 2018 - a yr ago
I have an issue with Steam Software too
Not resolved
Seen by 2 customers so far
Similar issue to 970 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-aldaric started working on this issue
Jun 29th, 2018 12:25am