I need a refund please.

GetHuman819467's customer service issue with Steam Software from June 2018

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Help with my Steam Software issue
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Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
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Waiting to see what went wrong with our suggestion for how to get Steam Software help.
The issue and preferred resolution, in GetHuman819467's own words:
Get a refund ... My brother bought "The Forest" on my pc using my Visa Gift card and I was going to use that money to buy "Stellaris". I know he pla*** for more than * hours but I would appreciate it if I could get a refund because I didn't play the game my brother did.
I didn't buy the game and I was away and didn't know he bought and pla*** the game for more than * hours. I couldn't stop it.
Giving me a refund to my steam wallet if not my visa gift card
I've used steam for years and love the wide selection of games.
I've tried to do steam refunds but they won't help me because my brother pla*** for more than * hours.
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Steam Software

Steam Games
Customer service issue
Reported by GetHuman819467
Jun 25th, 2018 - 2 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman819467 started working on this issue
Jun 25th 7:16pm