I need a refund please.

GetHuman819467's customer service issue with Steam Software from June 2018

3 views
 | 
907 similar
 | 
0 following
Help with my Steam Software issue
First: share to improve GetHuman819467's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Steam Software help.
Before contacting them, items GetHuman819467 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman819467's own words
Get a refund ... My brother bought "The Forest" on my pc using my Visa Gift card and I was going to use that money to buy "Stellaris". I know he played for more than * hours but I would appreciate it if I could get a refund because I didn't play the game my brother did.
I didn't buy the game and I was away and didn't know he bought and played the game for more than * hours. I couldn't stop it.
Giving me a refund to my steam wallet if not my visa gift card
I've used steam for years and love the wide selection of games.
I've tried to do steam refunds but they won't help me because my brother played for more than * hours.
I have an issue with Steam Software too
How GetHuman819467 fixed the problem
We are waiting for GetHuman819467 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Steam Software email you?
This email address isn't valid
Follow this issue
See how GetHuman819467 fixes it.
This email address isn't valid

Steam Software

Steam Games
Customer service issue
Reported by GetHuman819467
Jun 25th, 2018 - 4 mons ago
I have an issue with Steam Software too
Not resolved
Seen by 3 customers so far
Similar issue to 907 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman819467 started working on this issue
Jun 25th 7:16pm