Before contacting them, items GetHuman-weijunlo may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-weijunlo's own words
my account get hacked by others, cause i gave my friend the steam guard code...i though was my friend, but he's not...
GetHuman-weijunlo did not yet indicate what Steam Software should do to make this right.
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