I would like to know if there is any way i could get a refund for Tom clancy's the div...

GetHuman-bolducra's customer service issue with Steam Software from June 2018

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The issue in GetHuman-bolducra's own words
I would like to know if there is any way i could get a refund for Tom clancy's the division even if it has been about two years since i bought it. I have only played four hours on the beta version and i have never played on the real version. The game costs a lot of money and it would be appreciated if i could get some money back for it since i had problems running the full ownership version. Thank you.
GetHuman-bolducra did not yet indicate what Steam Software should do to make this right.
I spent a lot of money on steam and i am an active member. I would like the money to buy other steam games and make the community better.
i sent emails to steam and tried calling them without any success.
I have an issue with Steam Software too
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Steam Software

Tom clancy's The division
Customer service issue
Reported by GetHuman-bolducra
Jun 7th, 2018 - 7 mons ago
I have an issue with Steam Software too
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GetHuman-bolducra started working on this issue
Jun 7th, 2018 9:32pm