Before contacting them, items GetHuman-nrbeshea may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-nrbeshea's own words
My account was stolen by a random steam user named ranwoodison. He was able to distract me and I accidentaly showed a verification code from my email linked to my steam account. He had seen my username before and used the forgot password program with the code to steal my account, change the email it uses, added a phone number, and also added a mobile authenticator. Please contact me via *****@***.com
GetHuman-nrbeshea did not yet indicate what Steam Software should do to make this right.
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How GetHuman-nrbeshea fixed the problem
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