I requested a refund for a game! The game won't load, download, they said they can't re...

GetHuman757782's customer service issue with Steam Software from June 2018

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The issue in GetHuman757782's own words
I requested a refund for a game! The game won't load, download, they said they can't refund me because of * hours of game time???!!! That whole time was waiting to go on a server!!! RIDICULOUS!!! NOTHING IS WORKING! I REFUSE TO BUY A GAME THAT IS ****!!
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Steam Software

Customer service issue
Reported by GetHuman757782
Jun 6th, 2018 - 4 mons ago
I have an issue with Steam Software too
Fixed
Seen by 4 customers so far
Similar issue to 521 others
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Timeline
GetHuman757782 started working on this issue
Jun 6th 9:34pm
GetHuman757782 indicated the issue is not fixed yet.
Jun 6th 10:35pm
GetHuman757782 indicated the issue is not fixed yet.
Jun 8th 8:22pm