A friend gifted me a copy of the Software "Aseprite". I recieved a e-mail that states i...

GetHuman-lflagmei's customer service issue with Steam Software from June 2018

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The issue in GetHuman-lflagmei's own words
A friend gifted me a copy of the Software "Aseprite". I recieved a e-mail that states i recieved the copy and gives me a link to activate it.*However the link does not work and gives this error-message (i tried it multiple times over the span of multiple days):**translated message:*There was an error with the processing of your request: *There was a problem with redeeming your gift. Please try again later or contact the steam support.**original message (in german): *Bei der Verarbeitung Ihrer Anfrage ist ein Fehler aufgetreten:*Beim Einl*sen Ihres Geschenks ist ein Problem aufgetreten. Bitte versuchen Sie es sp*ter erneut oder kontaktieren Sie den Steam-Support f*r Hilfe.
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Steam Software

Customer service issue
Reported by GetHuman-lflagmei
Jun 6th, 2018 - a yr ago
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Timeline
GetHuman-lflagmei started working on this issue
Jun 6th, 2018 2:39pm
GetHuman-lflagmei confirmed the issue is fixed. Hooray!
Jun 6th, 2018 5:15pm