Before contacting them, items GetHuman-acritt may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-acritt's own words
Trade ... Got into account and changed the password
He stole the account and I put money into it
To get him vacbaned and get my account back
I have an issue with Steam Software too
How GetHuman-acritt fixed the problem
We are waiting for GetHuman-acritt to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.