Today is the day that locations are supposed to have the free reusable red cups with a...
GetHuman1471700's customer service issue with Starbucks from November 2018
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The issue in GetHuman1471700's own words
Today is the day that locations are supposed to have the free reusable red cups with a purchase of a holiday beverage. I went to my location in Portsmouth Ohio at Kroger and there were many people asking and they all kept walking away. I asked the barista and she said Starbucks didn’t send them any and it was just customer after customer not purchasing anything and leaving disappointed, including myself. I called customer service number and they were absolutely no help. It’s sad that not a single customer was provided with the deal and now no one in our area will recieve the ** cent discount through January. So many coustomers let down and opportunities to sell many drinks slipped away for Starbucks.
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