Today is the day that locations are supposed to have the free reusable red cups with a...

GetHuman1471700's customer service issue with Starbucks from November 2018

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The issue in GetHuman1471700's own words
Today is the day that locations are supposed to have the free reusable red cups with a purchase of a holiday beverage. I went to my location in Portsmouth Ohio at Kroger and there were many people asking and they all kept walking away. I asked the barista and she said Starbucks didn’t send them any and it was just customer after customer not purchasing anything and leaving disappointed, including myself. I called customer service number and they were absolutely no help. It’s sad that not a single customer was provided with the deal and now no one in our area will recieve the ** cent discount through January. So many coustomers let down and opportunities to sell many drinks slipped away for Starbucks.
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Starbucks

Customer service issue
Reported by GetHuman1471700
Nov 2nd, 2018 - a mon ago
I have an issue with Starbucks too
Not resolved
Seen by 2 customers so far
Similar issue to 518 others
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Timeline
GetHuman1471700 started working on this issue
Nov 2nd 4:49pm