I'm very frustrated and disappointed with your company. I have been a gold star custome...

GetHuman-czinter's customer service issue with Starbucks from July 2018

Help with my Starbucks issue
The issue in GetHuman-czinter's own words
I'm very frustrated and disappointed with your company. I have been a gold star customer forever. I have stopped using my card in the last year because i have been fighting brain cancer. I'm not able to drink coffee right now. I've received emails that I'm losing my reward stars. I'm not happy about this and i can't control my cancer. Eventually i hope to be back to my old self. What can you for about this??? I tried live chat but it would not work. *I do have a daughter that i could transfer the stars to if possible. Thanks.
GetHuman-czinter did not yet indicate what Starbucks should do to make this right.
I have an issue with Starbucks too
How GetHuman-czinter fixed the problem
Called the company and will Reinburse stars after my cancer treatment is finished per Matilda.
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Starbucks

Customer service issue
Reported by GetHuman-czinter
Jul 28th, 2018 - 10 mons ago
I have an issue with Starbucks too
Fixed
GetHuman-czinter shared how to fix
Seen by 9 customers so far
Similar issue to 255 others
0 customers following this
Items needed
Order number
Name on account
Email on account
Home and billing address
Phone number on account
Timeline
GetHuman-czinter started working on this issue
Jul 28th, 2018 3:59pm
GetHuman-czinter indicated the issue is not fixed yet.
Jul 28th, 2018 7:09pm
GetHuman-czinter indicated the issue is not fixed yet.
Jul 28th, 2018 7:09pm
GetHuman-czinter indicated the issue is not fixed yet.
Jul 28th, 2018 7:12pm
GetHuman-czinter indicated the issue is not fixed yet.
Jul 28th, 2018 7:13pm
GetHuman-czinter indicated the issue is not fixed yet.
Jul 28th, 2018 7:14pm
GetHuman-czinter confirmed the issue is fixed. Hooray!
Jul 28th, 2018 7:28pm