My wife passed away a year and a half ago. I now use her old Iphone and the starbucks a...

GetHuman-rogerkro's customer service issue with Starbucks from July 2018

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The issue in GetHuman-rogerkro's own words
My wife passed away a year and a half ago. I now use her old Iphone and the starbucks app, which still had money on the account. Recently, I was locked out and want to switch her account to my name. The balance on the app should be about $**, as that is what I added a few weeks ago in Yuma, Az store. Her name was Dawn Krouse and her email which I can't access was dawnkrouse@Hotmail.com. I would like to transfer her app into my name - Roger Krouse and my email is rogerkrouse@Hotmail.com. I do not know her ** digit SB card no. tied to the app. Please let me know what I need to do to transfer this over or close her app * account. Thanks.
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Starbucks

Customer service issue
Reported by GetHuman-rogerkro
Jul 24th, 2018 - 10 mons ago
I have an issue with Starbucks too
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Seen by 6 customers so far
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GetHuman-rogerkro started working on this issue
Jul 24th, 2018 4:42pm