Starbucks as a company has really gone down hill over the last several years. From real...
GetHuman679364's customer service issue with Starbucks from May 2018
Help with my Starbucks issue
The issue in GetHuman679364's own words
Starbucks as a company has really gone down hill over the last several years. From really dirty counter areas, cold coffee when you wanted it hot, the ridiculous bathroom policy, the closing of the stores for a day for something that was a non issue, to the coffee grinder being broken so I got stuck in the drive-thru because they did not post the problem until you were in line. I remember getting free coffee coupons when you were inconvenienced or received coffee that was not hot. Things happen, but this is getting silly.
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