Trying to enter a star but it says the number is not valid

GetHuman628274's customer service issue with Starbucks from April 2018

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The issue in GetHuman628274's own words
The problem: Trying to enter a star but it says the number is not valid
GetHuman628274 did not yet indicate what Starbucks should do to make this right.
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Starbucks

Customer service issue
Reported by GetHuman628274
Apr 25th, 2018 - 5 mons ago
I have an issue with Starbucks too
Not resolved
Seen by 2 customers so far
Similar issue to 380 others
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Timeline
GetHuman628274 started working on this issue
Apr 25th 5:09pm