Trying to enter a star but it says the number is not valid

GetHuman628274's customer service issue with Starbucks from April 2018

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233 similar
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Help with my Starbucks issue
Before contacting them, items GetHuman628274 may need:
Order number, Name on account, Email on account, Home and billing address, and Phone number on account
GetHuman628274's next move: have a Starbucks rep call.
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The issue and preferred resolution, in GetHuman628274's own words:
The problem I ran into: Trying to enter a star but it says the number is not valid
I trust that Starbucks will make this right and come up with a resolution that is fair.
Help with my Starbucks issue
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Starbucks

Customer service issue
Reported by GetHuman628274
Apr 25th, 2018 - 3 mons ago
I have an issue with Starbucks too
Not resolved
Seen by 2 customers so far
Similar issue to 233 others
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Timeline
GetHuman628274 started working on this issue
Apr 25th 5:09pm