Square charged the incorrect amount one one of my transaction on **********. I know I...

GetHuman-hslamber's customer service issue with Square from October 2018

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The issue in GetHuman-hslamber's own words
Square charged the incorrect amount one one of my transaction on **********. I know I put in the correct amount because this has happened to me before and I now show the customer the amount before we complete the transaction. the amount Square listed was $***.**. The correct amount was $**.**. I am going to refund the customer but I do not want Square to charge me a fee for the incorrect amount. I had two transactions ($**.** and $**.**). Please adjust this for me and explain how this error can occur. Also, I have a customer number ****-****-**** that I have tried to use and have been told it is incorrect. My name is Harold Lambert and my email address is hslambert*@gmail .com. It sure would help to be able to talk with someone in order to rectify these problems.
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Customer service issue
Reported by GetHuman-hslamber
Oct 14th, 2018 - 2 mons ago
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GetHuman-hslamber started working on this issue
Oct 14th 3:31pm