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Before contacting them, items GetHuman-hslamber may need:
Name on account, Email address, Phone number, Last 4 digits of SSN, and Billing address
The issue in GetHuman-hslamber's own words
Square charged the incorrect amount one one of my transaction on **********. I know I put in the correct amount because this has happened to me before and I now show the customer the amount before we complete the transaction. the amount Square listed was $***.**. The correct amount was $**.**. I am going to refund the customer but I do not want Square to charge me a fee for the incorrect amount. I had two transactions ($**.** and $**.**). Please adjust this for me and explain how this error can occur. Also, I have a customer number ****-****-**** that I have tried to use and have been told it is incorrect. My name is Harold Lambert and my email address is hslambert*@gmail .com. It sure would help to be able to talk with someone in order to rectify these problems.
GetHuman-hslamber did not yet indicate what Square should do to make this right.
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