I have a road Service company that has no option but to take credit cards over the phon...

GetHuman-piattsse's customer service issue with Square from September 2018

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The issue in GetHuman-piattsse's own words
I have a road Service company that has no option but to take credit cards over the phone for major trucking companies but unfortunately the card holder can lie and get his refund due to the fact that there is a chip in the card why can’t Sqaure notify you when the card you punch in is a potential danger ? And furthermore why does Sqaure not have the ability to dispute these kinds of reversals for its processors like myself we have phone records text actual phone numbers to the card holders Mobil phones we send receipts to upon purchases Don’t get me wrong it’s only low life’s that pull theses stunts but it all adds up I process thousands of dollars daily there should be some kind of protection for us we fix the Trucks that bring everything almost a hundred percent of our transactions are keyed As you know
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Customer service issue
Reported by GetHuman-piattsse
Sep 26th, 2018 - 4 mons ago
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Seen by 2 customers so far
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GetHuman-piattsse started working on this issue
Sep 26th, 2018 12:11am