I have a road Service company that has no option but to take credit cards over the phon...
GetHuman-piattsse's customer service issue with Square from September 2018
Help with my Square issue
First: share to improve GetHuman-piattsse's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Square help.
Before contacting them, items GetHuman-piattsse may need:
Name on account, Email address, Phone number, Last 4 digits of SSN, and Billing address
The issue in GetHuman-piattsse's own words
I have a road Service company that has no option but to take credit cards over the phone for major trucking companies but unfortunately the card holder can lie and get his refund due to the fact that there is a chip in the card why can’t Sqaure notify you when the card you punch in is a potential danger ? And furthermore why does Sqaure not have the ability to dispute these kinds of reversals for its processors like myself we have phone records text actual phone numbers to the card holders Mobil phones we send receipts to upon purchases Don’t get me wrong it’s only low life’s that pull theses stunts but it all adds up I process thousands of dollars daily there should be some kind of protection for us we fix the Trucks that bring everything almost a hundred percent of our transactions are keyed As you know
GetHuman-piattsse did not yet indicate what Square should do to make this right.
I have an issue with Square too
How GetHuman-piattsse fixed the problem
We are waiting for GetHuman-piattsse to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.