I was asked to verify my identity but the camera on the app will not focus and accept my ID card. Customer service has rewritten my message, adding a whole paragraph that I did not write. I need help getting past this verification issue so that I can receive my payments.
GetHuman843240's customer service issue with Square Cash from July 2018
Help with my Square Cash issue
The issue in GetHuman843240's own words
Verify my identity ... square cash has asked me to verify my identity with my ID card. The camera will not focus, so I can't get a sufficient picture of the back of my ID. I need help waiving this process so that I can receive my payment.
There is no human help I can talk to about this issue and the robots*computer does not understand my issue. There has not been any similar issues addressed in the Help Center.
Showing me a different way to verify my identity and allow me to receive my payments.
I have been a customer for over * years now.
I have tried to contact support, focus my id in different light, etc.
I have an issue with Square Cash too
How GetHuman843240 fixed the problem
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