Transactions has been sent to my old cashtag and I cannot retrieve my funds.

GetHuman821008's customer service issue with Square Cash from June 2018

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The issue in GetHuman821008's own words
The problem: Transactions has been sent to my old cashtag and I cannot retrieve my funds.
GetHuman821008 did not yet indicate what Square Cash should do to make this right.
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Square Cash

Customer service issue
Reported by GetHuman821008
Jun 26th, 2018 - 6 mons ago
I have an issue with Square Cash too
Fixed
Seen by 8 customers so far
Similar issue to 1398 others
0 customers following this
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Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman821008 started working on this issue
Jun 26th 2:28am
GetHuman821008 indicated the issue is not fixed yet.
Jun 26th 7:16am
GetHuman821008 indicated the issue is not fixed yet.
Jun 26th 12:01pm
GetHuman821008 confirmed the issue is fixed. Hooray!
Jun 27th 7:47am
GetHuman821008 confirmed the issue is fixed. Hooray!
Jun 27th 12:07pm