GetHuman-lorikgor's customer service issue with Square Cash from June 2018
Help with my Square Cash issue
The issue in GetHuman-lorikgor's own words
I was trying to send a payment to a recipient who has had no trouble receiving it in the past. He does not have a smart phone and does not wish to upload the new square cash app, as is now required to use the system. I need the money returned. It has been * months! ... On April ** **** I sent a payment of $*,*** to a recipient in the United States. He did not accept the payment and it has not been returned to my bank. Please advise the steps I should take to have this money returned.**Thank you
The lack of customer service is alarming. There is no way to contact Square Cash for assistance.
Return the money to me immediately.
I have been a customer for years and also use the Square POS for my business. if this issue is not resolved quickly I will stop using Square all together and advise others not to use it.
I have spent hours of my precious time trying to get this problem resolved but always end up at a dead end-there seems to be no way to get customer support at Square Cash-not by phone, not by email, not by live chat.
I have an issue with Square Cash too
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