I cannot log into my cash app it says that the version no longer supports and I need to...

GetHuman-niepree's customer service issue with Square Cash from June 2018

Help with my Square Cash issue
I cannot log into my cash app it says that the version no longer supports and I need to reinstall I have reinstalled over ** times it says that it is installed and will be available soon it has continued to say that for the past * weeks I am in dire need to send my daughter money being that I am **** miles away and I can't have access to my cash app which has money on it and it won't let me send money or put money on it it won't even let me get to my account my phone number is ***-***-**** my cash app is under Patti Patti quick quick and the account is under flawedzen
I trust that Square Cash will make this right and come up with a resolution that is fair.
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Square Cash

Customer service issue
Reported by GetHuman-niepree
Jun 7th, 2018 - 2 mons ago
I have an issue with Square Cash too
Fixed
Seen by 5 customers so far
Similar issue to 353 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman-niepree started working on this issue
Jun 7th 7:58pm
GetHuman-niepree indicated the issue is not fixed yet.
Jun 7th 9:31pm