So I’m a new customer since day one I second guessed coming back to this company and af...

GetHuman-shetron's customer service issue with Sprint from March 2019

5746 similar
0 following
Help with my Sprint issue
Next: our robot will wait on hold for GetHuman-shetron to get a Sprint rep on the line!
Always use the GetHuman Phone tocall Sprint. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-shetron's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-shetron may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
Top Tip from another customer
Lowering a bill can be quite difficult but if you have been with a company longer they are more likely able to help you save.
The issue in GetHuman-shetron's own words
So I’m a new customer since day one I second guessed coming back to this company and after I decided to try one more time I’ve regretted it every since **First off I had a heck of a time even getting ahold of one person who could find my purchases for phones and new accounts ***nd didn’t send phones on time needed some bs clearances **At this time I was promised NO activation fees after *hrs on the phone in * week and *-* chats***rd phones never showed up .... my problem according to sprint luckily neighbors brought them back***th chatted about the activation cancellation now it’s a problem can’t have it ***th add job to account to save money asked and explaining everything going on promised not to worry will apply credit for activationS and a **$ credit for the poor customer services***th still NOTHING DONE**NO ACTIVATION WAIVES OR CREDIT *NO CREDIT *NO JOB ADDED *NOT ONE THING I WAS PROMISED ID GET FOR THE AGGRAVATION HAS HAPPENED FOR ME TO STAY
GetHuman-shetron did not yet indicate what Sprint should do to make this right.
I have an issue with Sprint too
How GetHuman-shetron fixed the problem
We are waiting for GetHuman-shetron to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sprint's attention and get better help faster. Tap below to get started.
Having Sprint issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-shetron fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-shetron
Mar 12th, 2019 - 5 mons ago
I have an issue with Sprint too
Not resolved
Seen by 2 customers so far
Similar issue to 5746 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-shetron started working on this issue
Mar 12th 10:18am