Account Number: **********Account Holder: Justin LaRosa*Pin Number: ********I was the...
GetHuman-mrdaboo's customer service issue with Sprint from December 2018
Help with my Sprint issue
Next: our robot will wait on hold for GetHuman-mrdaboo to get a Sprint rep on the line!
Always use the GetHuman Phone tocall Sprint. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-mrdaboo's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mrdaboo may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman-mrdaboo's own words
Account Number: **********Account Holder: Justin LaRosa*Pin Number: ********I was the secondary phone on the contract. I canceled my portion of your service on this contract Friday November **th. **My information:**Margaret Taylor** Orange Ln*Ridgefield CT ******(***) ***-*****M*****@***.com**I confirmed MY information with customer service THREE times to ensure it was correct in your system. **Customer service said I would receive an email confirming the cancellation. I never received an email. **In addition I was told a prepaid return equipment*phone shipping box would be arriving at my home address in *-* business days. I have NOT received it. **Let me state again I confirmed my Name, Address, Phone Number & email address with the customer service rep THREE times to ensure she had all my information and it was correct. **Nothing I was told AND confirmed by your rep has happened. **Please explain and advise.
GetHuman-mrdaboo did not yet indicate what Sprint should do to make this right.
I have an issue with Sprint too
How GetHuman-mrdaboo fixed the problem
We are waiting for GetHuman-mrdaboo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.